See return policy for full details.
The following exclusions apply to our Price Match Guarantee: The item must be priced at our cost plus 10%. Internet third party fulfillers or Auction websites are not considered authorized retailers or authorized online retailers. Price matching voids any other promotion that may be running on that product. Product being price matched must be verified, be exact specs of same product, and be in stock. (Exact specs = same color, length, dexterity, size, etc.)
Fast & Free Shipping
Orders over $99 *Free Ground Shipping.
- Orders under $99 include an $8.99 flat rate standard shipping service.
- Due to package size restrictions from carriers, some large or bulky items (such as carts, bags, travel cases, and hitting nets) may require additional shipping charges. The additional shipping charges for oversized items will vary depending on the size and will be combined with the regular shipping fee in the shipping charge box at checkout.
- Free shipping offer may not apply to select products. Please see Manufacturers Restrictions.
- If the order is over $99.00 and the order contains oversized items, only the oversized shipping charges for those items will be applied to the order
- Shipping is offered to U.S. addresses only.
- Charges related to shipping and taxes are not included to meet the minimum order total. Shipping charges are subject to change at any time without notice.
- Expedited shipping is offered. Rates vary depending on weight and destination of shipment.
- Expedited charges apply to Hawaii and Alaska shipments.
Processing TimesMost orders completed by 9AM PST (3PM EST) ship out same day! All other orders will be processed and fulfilled within one business day. Drop Ship products and orders completed on Saturdays require additional processing time.
This map illustrates service schedules in business days as of August, 2022 for UPS Ground
If you are not satisfied for any reason, you may return the item to us for a full refund if it is:
- ➼ New and unused
- ➼ In its original packaging
- ➼ Accompanied by the packing list/receipt provided with the order
The following products may NOT be returned:
- ➼ Special orders
- ➼ Custom/Personalized orders
- ➼ Merchandise that has been used
- ➼ Videos, DVDs or Software that have been opened; or
- ➼ Items not purchased at puetzgolf.com or a Puetz Golf Superstore.
Follow 3 easy steps below to return clubs that were purchased new and being returned used.
1) Are you eligible for the Mulligan Program? Learn More
2) Have you used your mulligan but returning club within 60 days? Learn More
How to Return Product
Our Return Address Is:
Attn. Returns Department
11762 Aurora Ave North
Seattle Washington 98133