60-day Playability Guarantee
If your mulligan from the Mulligan Program is used for the calendar year or your club return does not qualify for the Mulligan Program, Puetz Golf is proud to offer a 60-Day Playability Guarantee. The 60-Day Playability Guarantee allows you to return* a club within 60 days of purchase if you are unhappy with its performance.
*All club returns that were purchased within 60 days will be subjected to a minimum 25% restocking fee and are eligible for only store credit or for online purchases an e-gift card will be issued.
We want you to have the best clubs for your game. That's why even clubs returned within the 60-day threshold can only be exchanged for new clubs, no cash, credit back to credit cards, PayPal or amazon payments will be issued.
Terms and Conditions
After the one Mulligan is used, (in that calendar year), all subsequent club returns, that were purchased within 60 days, will be subject to a minimum 25% restocking fee and are eligible for only store credit or for online purchases an e-gift card will be issued.
The club must not be altered in any way, including, but not limited to, shaft or grip changes and must exhibit only normal wear.
Puetz Golf is not responsible for the return shipping and associated costs.
Store credits or e-gift card s will be issued for the product purchase price minus the minimum 25% restocking fee and any applicable sales tax only. Refunds for shipping charges from the initial purchase will not be made. Any shipping discounts allowed on the initial purchase will be charged to customer and reduced from the final value of the store credit or e-gift card issued for any returned items.
To receive full product credit, all parts, accessories, literature, tools and head covers (if applicable) must be returned with the product.
To qualify for the 60-Day Playability Guarantee, the return must be submitted either in store, by phone or online within 60 days of the original date of purchase. Any returns submitted after the 60-day period will be processed as a standard trade-in under our trade-in program and values determined by the PGA value guide (valueguide.pga.com) and will receive store credit or e-gift card based on the used trade-in value of the club at the time of transaction.
NOTE: The 60-Day Playability Guarantee is valid for domestic orders only.
Puetz Golf reserves the right to rescind or alter the 60-Day Playability Guarantee at any time.