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Cleveland Golf HB Soft 2 #11 Putter

$149.99
In stock
Only %1 left
SKU
(24) HB SOFT 2 #11 OS

2024 Cleveland Golf HB Soft 2 #11 Putter

HB SOFT 2 takes our Speed Optimized Face Technology to all-new levels of true swing feel by syncing every head shape with balanced, stroke specific components. So all you need to do is choose the right stroke type and head shape for you, and we’ll set up everything else to spec to get consistent distance performance in a finely tuned, near-custom Putter for an optimal price.

 

Key Innovations

 

Speed Optimized Face Technology

A dynamic groove milling pattern on the face of every HB SOFT 2 Putter, SOFT normalizes ball speed across an enlarged striking area—ensuring more consistent, predictable distance performance.

Stroke Specific Designs

HB SOFT 2 features nine all-new Putters carefully assembled for straight or slight arc stroke types, each synced with its complementing hosel style, toe hang, alignment system, and grip.

Consistent Swing Feel

To ensure each HB SOFT 2 Putter has a consistent swing feel—model to model—no matter which shaft length you choose, a 20g weight is included within the butt end of the shaft on all models 35" and over.

Retreve

Retreve—a completely new head shape configuration in the Cleveland Golf Putter world—is our first-ever Putter with the ability to pick your ball out of the hole or easily off any other surface, so you don’t have to bend over and grab it.

Cleveland HB Soft 2 Putter Specifications

MODEL HOSEL HAND TOE HANG STROKE TYPE HEAD WEIGHT ALIGNMENT GRIP LENGTH* LIE LOFT
1 Plumber's Neck RH/LH/WM Moderate Slight Arc 355g 1 Line Pistol

32", 34", 35"

70°

8C Center Shafted RH Face Balanced Straight 365g 3 Line Oversize

34", 35"

70°

8S Slant RH Moderate Slight Arc 365g 1 Line Pistol

34", 35"

70°

10.5P Plumber's Neck RH Moderate Slight Arc 365g 1 Line Pistol

34", 35"

70°

11 Single Bend RH/LH/WM Face Balanced Straight 365g 3 Line Oversize

32", 34", 35"

70°

11S Slant RH Moderate Slight Arc 365g 1 Line Pistol

34", 35"

70°

11C Center Shafted RH Face Balanced Straight 365g 3 Line Oversize

34", 35"

70°

15 Single Bend RH Face Balanced Straight 365g 3 Line Oversize

34", 35"

70°

Retreve Single Bend RH/LH/WM Face Balanced Straight 365g 3 Line Oversize

32", 34", 35"

70°

*Putter shafts 35" and over include a 20g counterbalance weight

Puetz Golf orders will ship via various preferred carriers. Our policy is to strive for the best possible combination of price and service for your shipment.  All Packages are protected 100% until the merchandise is delivered.  All Shipments times are quoted in business or shipping days, One Day, and Second Day services are not available to deliver holidays or weekends.  We are not responsible for products after delivered from our shipping provider.  Orders totaling over $500 will require signature for delivery by UPS. If customer would not like a signed delivery service, please contact customer service.

Due to increased Internet fraud, we may require proof of card ownership for select orders.  Before processing such orders we may request a credit card statement with the name, billing address, and last four digits of the credit card number. 

Orders over $99 *Free Ground Shipping. 

Orders under $99 include an $8.99 flat rate standard shipping service.

*Heavy or Oversized packages as well as personalized golf balls may incur additional shipping charges.

*Free shipping option excludes Scotty Cameron limited edition putters due to manufacturer restriction.

International Shipments:

Currently, Puetz Golf does not ship internationally.  Please contact customer service with any inquires. ([email protected]

Processing Times

Most orders completed by 9AM PST (3PM EST) ship out same day! All other orders will be processed and fulfilled within one business day. Drop Ship products and orders completed on Saturdays require additional processing time. 

**Due to package size restrictions from carriers, some large or bulky items (such as carts, bags, travel cases, and hitting nets) may require additional shipping charges. The additional shipping charges for oversized items will vary depending on the size and will be combined with the regular shipping fee in the shipping charge box at checkout.
*Free shipping offer may not apply to select products. Please see Manufacturers Restrictions.
*If the order is over $99.00 and the order contains oversized items, only the oversized shipping charges for those items will be applied to the order
*Shipping is offered to U.S. addresses only.
*Charges related to shipping and taxes are not included to meet the minimum order total. Shipping charges are subject to change at any time without notice.
*Expedited shipping is offered. Rates vary depending on weight and destination of shipment.
*Expedited charges apply to Hawaii and Alaska shipments.

This map illustrates service schedules in business days as of August, 2022 for UPS Ground
  

Puetzgolf.com and Puetz Golf Superstores offer a 60-day return or exchange on most products purchased via this site. Quality merchandise and low prices has been our trademark.  Our ultimate concern is your 100% satisfaction.

If you are not satisfied for any reason, you may return the item to us for a full refund if it is:

  • ➼  New and unused
  • ➼  In its original packaging
  • ➼  Accompanied by the packing list/receipt provided with the order

 

The following products may NOT be returned:

  • ➼  Special orders
  • ➼  Custom/Personalized orders
  • ➼  Merchandise that has been used
  • ➼  Videos, DVDs or Software that have been opened; or
  • ➼  Items not purchased at puetzgolf.com or a Puetz Golf Superstore.

 

Returns must be initiated within 60 days of your receipt of the merchandise. Exceptions may apply for gift purchases. For your convenience, any item purchased at puetzgolf.com can be returned to any Puetz Golf retail store.  Please note, original shipping charges are not refunded.

 

Follow 3 easy steps below to return clubs that were purchased new and being returned used.

1) Are you eligible for the Mulligan Program? MULLIGAN PROGRAM

2) Have you used your mulligan but returning club within 60 days? PLAYABILITY GUARANTEE

3) Are you returning the club you purchased after 60 days and/or have clubs that you would like to trade in? TURN YOUR USED CLUBS INTO NEW EQUIPMENT

*For information on returning clubs that were purchased new and being returned used contact customer service representative at 1-866 362-2441

 

Returning clubs that were purchased used or shop worn need to be returned within 30 days and will occur a minimum 10% restocking fee.

Puetz Golf offers free return service, with prior approval; otherwise customer will pay the freight charges on the return. NO C.O.D. freight charges will be accepted. Credit for original shipping charges may be issued if the product was damaged, defective, or if the incorrect item was shipped. In some instances, a call tag may be issued.

 

Exchanges:

  1. Place new order – This option is best for customers who want to get their exchange faster. You simply will place a brand new order for the new item you want. You will be responsible for any applicable shipping on the new order (exchange).  However, you will have two charges outstanding until we receive the return. Once we receive the return and assure it is in new/unused condition, we will refund the full amount of the original order.
  2. Standard Exchange – We will wait to ship the exchange until we receive the returned item. Once we receive the return and assure it is in new/unused condition, we will ship the exchange item out. This will take longer, but you will not have two charges outstanding.  Note: Using the standard exchange method, Puetz Golf cannot guarantee exchange item will be in stock upon arrival due to unpredictable inventory levels. To improve likelihood that you'll receive the product you want, we recommend placing a new order for that item and sending back the unwanted product for a refund. Should you return your original purchase requesting an exchange and the product you want is out of stock, we will issue a refund for the amount of the original order.

With Exchange options, refunds for shipping charges from the initial purchase will not be made and Puetz Golf is not responsible for the return shipping and associated costs.

How to Return Product

The customer must contact puetzgolf.com or the Puetz Golf Superstore where they made their original purchase.

Using UPS, FedEx, or insured parcel post (to enable tracking) when returning product to the puetzgolf.com is highly recommended! Product may also be returned in person to any Puetz Golf retail store.

*If you choose to use our return shipping label service we will deduct a minimum** of $9.99 from your returned order.

**Some exclusions apply to the flat rate of $9.99, Heavy or oversized packages may incur additional shipping charges.

**Your order will not be found if you try to create a return label outside of 60 days from original purchase.  Please contact us for exceptions.

Our Return Address Is:

PuetzGolf.com
Attn. Returns Department
11762 Aurora Ave North
Seattle Washington 98133

 

*This applies to purchases made on puetzgolf.com and shipped within the contiguous United States ONLY.

Refunds

Returns will be refunded for the amount paid for the product, including any sales tax if applicable. Refunds will be credited to the original form of payment. If you used a Gift Card or eGift Card, we will issue a new card. Please allow 30 days after we receive your return for the refund to be issued. You will receive an exchange or refund immediately when returning your purchase at any Puetz Golf Superstore retail location.

Damaged or Defective Items

If your order contains an item that appears to have been damaged during shipping or was defective out of the box, make sure to save the shipping carton and all original packaging, and Contact Us as soon as possible for assistance.

Items Missing from Package

Depending on the type of product ordered and the number of items ordered, some orders may ship in multiple packages and may arrive on different days. Please check your packing list to verify what was to be included in your package. Some products may not have been shipped yet and will ship in a separate package. If you do find items are missing from your package that should have been included, please Contact Us as soon as possible for assistance.

Warranty Claims

Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers' products, or may be found on their respective web sites. Please contact Puetz Golf prior to returning any merchandise for warranty consideration.

Puetzgolf.com and Puetz Golf Superstores offer a 60-day return or exchange on most products purchased via this site. Quality merchandise and low prices has been our trademark.  Our ultimate concern is your 100% satisfaction.

If you are not satisfied for any reason, you may return the item to us for a full refund if it is:

  • New and unused
  • In its original packaging
  • Accompanied by the packing list/receipt provided with the order

 

The following products may NOT be returned:

  • Special orders
  • Custom/Personalized orders
  • Merchandise that has been used
  • Videos, DVDs or Software that have been opened; or
  • Items not purchased at puetzgolf.com or a Puetz Golf Superstore.

 

Returns must be initiated within 60 days of your receipt of the merchandise. Exceptions may apply for gift purchases. For your convenience, any item purchased at puetzgolf.com can be returned to any Puetz Golf retail store.  Please note, original shipping charges are not refunded.

 

Follow 3 easy steps below to return clubs that were purchased new and being returned used.

1) Are you eligible for the Mulligan Program? MULLIGAN PROGRAM

2) Have you used your mulligan but returning club within 60 days? PLAYABILITY GUARANTEE

3) Are you returning the club you purchased after 60 days and/or have clubs that you would like to trade in? TURN YOUR USED CLUBS INTO NEW EQUIPMENT

*For information on returning clubs that were purchased new and being returned used contact customer service representative at 1-866 362-2441

Returning clubs that were purchased used or shop worn need to be returned within 60 days and will occur a minimum 10% restocking fee. Puetz Golf offers a 60-day warranty on all used equipment purchased.  Any warranty claims after 60 days is at the discretion on the manufacture.

Puetz Golf offers free return service, with prior approval; otherwise customer will pay the freight charges on the return. NO C.O.D. freight charges will be accepted. Credit for original shipping charges may be issued if the product was damaged, defective, or if the incorrect item was shipped. In some instances, a call tag may be issued.

 

Exchanges:

  1. Place new order – This option is best for customers who want to get their exchange faster. You simply will place a brand new order for the new item you want. You will be responsible for any applicable shipping on the new order (exchange).  However, you will have two charges outstanding until we receive the return. Once we receive the return and assure it is in new/unused condition, we will refund the full amount of the original order.
  2. Standard Exchange – We will wait to ship the exchange until we receive the returned item. Once we receive the return and assure it is in new/unused condition, we will ship the exchange item out. This will take longer, but you will not have two charges outstanding.  Note: Using the standard exchange method, Puetz Golf cannot guarantee exchange item will be in stock upon arrival due to unpredictable inventory levels. To improve likelihood that you'll receive the product you want, we recommend placing a new order for that item and sending back the unwanted product for a refund. Should you return your original purchase requesting an exchange and the product you want is out of stock, we will issue a refund for the amount of the original order.

With Exchange options, refunds for shipping charges from the initial purchase will not be made and Puetz Golf is not responsible for the return shipping and associated costs.

How to Return Product

The customer must contact puetzgolf.com or the Puetz Golf Superstore where they made their original purchase.

Using UPS, FedEx, or insured parcel post (to enable tracking) when returning product to the puetzgolf.com is highly recommended! Product may also be returned in person to any Puetz Golf retail store.

*If you choose to use our return shipping label service we will deduct a minimum** of $9.99 from your returned order.

**Some exclusions apply to the flat rate of $9.99, Heavy or oversized packages may incur additional shipping charges.

**Your order will not be found if you try to create a return label outside of 60 days from original purchase.  Please contact us for exceptions.

Our Return Address Is:

PuetzGolf.com
Attn. Returns Department
11762 Aurora Ave North
Seattle Washington 98133

 

*This applies to purchases made on puetzgolf.com and shipped within the contiguous United States ONLY.

Refunds

Returns will be refunded for the amount paid for the product, including any sales tax if applicable. Refunds will be credited to the original form of payment. If you used a Gift Card or eGift Card, we will issue a new card. Please allow 30 days after we receive your return for the refund to be issued. You will receive an exchange or refund immediately when returning your purchase at any Puetz Golf Superstore retail location.

Damaged or Defective Items

If your order contains an item that appears to have been damaged during shipping or was defective out of the box, make sure to save the shipping carton and all original packaging, and Contact Us as soon as possible for assistance.

Items Missing from Package

Depending on the type of product ordered and the number of items ordered, some orders may ship in multiple packages and may arrive on different days. Please check your packing list to verify what was to be included in your package. Some products may not have been shipped yet and will ship in a separate package. If you do find items are missing from your package that should have been included, please Contact Us as soon as possible for assistance.

Warranty Claims

Warranty claims are subject to the discretion of the original product manufacturer. Warranty information is included with many manufacturers' products, or may be found on their respective web sites. Please contact Puetz Golf prior to returning any merchandise for warranty consideration.

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